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Our approval is required before making returns. The customer is responsible for shipping both ways unless it is a vendor error.

Parts: A 20% restocking fee will be charged for returns made for any reason other than our error. 

No returns on special order parts.

Equipment: The return of direct shipped or special order merchandise is subject to the prior approval and returned goods policy of the manufacturer. All items must be shipped prepaid, within 30 days from date of shipment, in original packing, and are subject to inspection before a credit will be issued. Unauthorized returns will not be credited. Replacement items will be charged to the customer if defective items are not returned

Looking for something specific that you didn’t find on our website? Questions for our team of draft beer and bar equipment gurus? Get in touch by phone at 800-821-0114 or write to us anytime through our contact page.